Request Cart Elayne James

Salon Policies

Cancellation and No Show Policy

Many of our guests enjoy reserving their appointments for the future. As a courtesy for our guests & staff who diligently commit their time to their scheduled appointments we offer our Rewards Booking Incentive!  

 Please respect our scheduling by keeping appointments and by providing a minimum of 48 hours advance notice when cancelling or rescheduling appointments. We value your business and appreciate your cooperation with out cancellation policy. Because your services are guaranteed reservations for you, full payment in advance is required if the following conditions occur multiple times:

  • Less than 48-hour notificaion to cancel or reschedule an appointment more than 1 time
  • No show or missed appointments more than 1 time
  • Late arrivals more than 3 times (please keep in mind that arriving late for an appointment may require us to shorten the length of your visit with full charges applied so as to not inconvience other guests). 

When booking an appointment of 3 hours or more or $300 services a non-refundable deposit of $50-$100 to secure your reservation is required .

Please note that no-show or last minute cancellation appointments may result in inability to secure an appointment in the future and subject to a 50% charge of the time / service reserved.

Terms & Conditions

Terms & Conditions

“This site may provide you with the ability to use usernames, passwords, or other codes or devices to gain access to restricted portions of this site. The content contained in such restricted areas is confidential, and is provided to you for your personal use only. We reserve the right to prohibit the use of such access codes on your behalf by third parties where we determine that such use interferes with our site’s operation or results in commercial benefits for other entities to our detriment. You agree that you will not use any device, software or other instrumentality to interfere or attempt to interfere with the proper working of our site.

This website and all content available on this website are provided without warranties of any kind, either express or implied, including without limitation warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge, by your use of this website, that your use of this website is at your sole risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this website, and that Elayne James Salon shall not be liable for any damages of any kind related to your use of this website.”

Privacy Policy

“Visitors who browse this website do so on an anonymous basis. We have not configured this website to collect any information from your computer without your input. This means that, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you. We may track the internet domain address from which people visit us and analyze this data for trends and statistics, but individual users will remain anonymous, unless you voluntarily tell us who you are.

Cookies Policy

“Our website makes only limited use of “cookie” technology. “Cookies” are strings of text that a website transmits to a user’s computer. Cookies enable a website to keep track of a user’s preferences and activities relating to that website. Generally, we use cookies to remind us of who you are, tailor our products and services to suit your personal interests, estimate our audience size, assist our online merchants to track visits to and sales at our sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns. If you do not wish to receive these cookies, you may set your browser to reject the cookies, although doing so may affect your ability to perform certain transactions on our website.”

Download the Elayne James Salon App!

Enjoy the benefits: book appointment, receive mobile confirmations,
check upcoming appointment status, purchase e-gift cards and much more!

  • Elayne James iOS App Download
  • Elayne James Android App Download

Elayne James Salon

462 West Main Street
Middletown, DE 19709